{"id":2876,"date":"2020-11-12T09:19:29","date_gmt":"2020-11-12T14:19:29","guid":{"rendered":"https:\/\/mali.pe\/?page_id=2876"},"modified":"2026-05-28T17:35:37","modified_gmt":"2026-05-28T22:35:37","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/mali.pe\/es\/libro-de-reclamaciones\/","title":{"rendered":"Libro de Reclamaciones"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_empty_space height=&#8221;64px&#8221;][vc_column_text]<\/p>\r\n\r\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2875-o1\" lang=\"es-PE\" dir=\"ltr\" data-wpcf7-id=\"2875\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/es\/wp-json\/wp\/v2\/pages\/2876#wpcf7-f2875-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2875\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_PE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2875-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_eacf7_hidden_conditional_fields\" value=\"\" \/>\n<\/fieldset>\n<div class=\" eacf7-form-styler eacf7-form-styler-default\" data-styler=\"WyIiXQ==\" data-form_id=\"2875\"><div class=\"eacf7-form-2875\"><label> Hoja de Reclamaci\u00f3n\n    <span class=\"wpcf7-form-control-wrap submission_id\"><input class=\"wpcf7-form-control wpcf7-submission_id wpcf7-validates-as-number\" readonly=\"readonly\" aria-invalid=\"false\" value=\"441\" name=\"submission_id\" type=\"text\" \/><\/span><\/label>\n\n<label> Fecha\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"fecha\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"fecha\" \/><\/span><\/label>\n\n<h4>1. Identificaci\u00f3n del consumidor reclamante<\/h4>\n\n<label> Nombre\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\n<label> Domicilio\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-address\" \/><\/span> <\/label>\n\n<label> DNI\/CE\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-idn\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-idn\" \/><\/span> <\/label>\n\n<label> Tel\u00e9fono\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span> <\/label>\n\n<label> Email\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\n<h4>2. Identificaci\u00f3n del bien contratado<\/h4>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"type\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"type[]\" value=\"Producto\" \/><span class=\"wpcf7-list-item-label\">Producto<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"type[]\" value=\"Servicio\" \/><span class=\"wpcf7-list-item-label\">Servicio<\/span><\/label><\/span><\/span><\/span>\n\n<label> Monto reclamado\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"amount\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-number\" min=\"0.00\" aria-invalid=\"false\" value=\"0.00\" type=\"number\" name=\"amount\" \/><\/span><\/label>\n\n<label> Descripci\u00f3n\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"description\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"description\"><\/textarea><\/span><\/label>\n\n<h4>3. Detalle de la reclamaci\u00f3n y pedido del consumidor<\/h4>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"type-3\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"type-3\" value=\"Reclamo\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Reclamo<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"type-3\" value=\"Queja\" \/><span class=\"wpcf7-list-item-label\">Queja<\/span><\/label><\/span><\/span><\/span>\n\n<label> Detalle\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"detail\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"detail\"><\/textarea><\/span><\/label>\n\n<label> Pedido\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"request\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"request\"><\/textarea><\/span><\/label>\n\n\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/><\/div><\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\r\n\r\n<p>[\/vc_column_text][vc_empty_space height=&#8221;64px&#8221;][\/vc_column][\/vc_row]<\/p><div class=\"gsp_post_data\" data-post_type=\"page\" data-cat=\"\" data-modified=\"120\" data-title=\"Libro de Reclamaciones\" data-home=\"https:\/\/mali.pe\/es\"><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_empty_space height=&#8221;64px&#8221;][vc_column_text] [\/vc_column_text][vc_empty_space height=&#8221;64px&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2876","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - 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